Thank you for contacting Animotica Support Center! We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Would you please look at an article on preparing videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica)?
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Patricia B. R.
tengo problemas con mi animotica
Mark B.
Hi,
Thank you for contacting Animotica Support Center! We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Would you please look at an article on preparing videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica)?
Kind regards,
Animotica Team