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Black Screen
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M J |
Fix this plzzz,after exporting the video its just black screen with audio, i tried different settings and players and still not working .. i paid money and get nothing but black screen all videos i exported "+10"
I need ur help
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Mark from Animotica Team
Hi,
Thank you for contacting Animotica Support Center! We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Would you please look at an article on preparing videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica)?
Also, we recommend going to the application settings and then looking for the Performance section. Then, you should look for the Performance section and try different options there. This should help with the no preview while editing issue.
Contact us if you have any further questions.
Best regards,
Animotica Team