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Pete |
When I try to access Recent Saved Projects to further edit them, I am told by the app that they are 'missing, moved or access denied'. I've followed the standard advice offered with no success at all, wasting much time. Very frustrating.
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Corrado Civello
In fase di montaggio non vedo il video nella schermata di lavoro. Solo video nero. Si sente l'audio ma non si vede nulla.
Pete
Been using the app for about a month. When I try to access my Saved Projects to further edit them, the app tells me that 'These files are missing, moved or access denied'. I have followed the standard advice offered online without any success at all. I can access projects done today, but earlier, yet recent, projects are blocked from all angles. Time wasting and extremely frustrating!! Your help would be gratefully appreciated.
Pete
Mark from Animotica Team
Merged with: Saved Projects blocked
Mark from Animotica Team
Hi Pete!
Thank you for your request! This issue usually occurs when the files used in the project are replaced, renamed, or deleted. Please set a new path to the files and then save the project to prevent this from happening in the future again. Also, make sure the files are located on the hard drive but not on a flash drive or cloud storage.
Contact us if you need any further assistance - support@animotica.com
Best regards,
Animotica Team