I just bought the FULL PRO version of Animotica. But when I bought it I had to pay one cent first. When that was successful, I got a message that my transaction had failed. In the end 1 cent was taken from my account. What should I do now?
Please look at this article on what to do if you have trouble while purchasing the Pro version (support.mixilab.com/hc/en-us/articles/360041148972-I-have-a-problem-when-paying-for-Pro-version-How-to-fix-it-).
Also, please follow the instructions below:
Reset the Store Cache:
1. Select “Start”;
2. Search “wsreset“;
3. Run the “wsreset” command;
4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.
Contact us if you have any further questions.