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Purchase Animotica FULL PRO


M
Michiel Lijn

Dear Animotica,
I just bought the FULL PRO version of Animotica. But when I bought it I had to pay one cent first. When that was successful, I got a message that my transaction had failed. In the end 1 cent was taken from my account. What should I do now?

Regards

A

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Mark B.

Greetings,

Please look at this article on what to do if you have trouble while purchasing the Pro version (support.mixilab.com/hc/en-us/articles/360041148972-I-have-a-problem-when-paying-for-Pro-version-How-to-fix-it-).

Also, please follow the instructions below:

Reset the Store Cache:
1. Select “Start”;
2. Search “wsreset“;
3. Run the “wsreset” command;
4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

Contact us if you have any further questions.

Best regards,
Animotica Team