when I edit the video and want to check the preview video I can´t hear the sound of the video, but when I save the final video it have the sound. I can´t hear the sound in the preview video when I editing.
24-02-2021 -
Activity
Newest / Oldest
Mark from Animotica Team
Hi Manuel,
Thank you for contacting us! We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Please take a look at an article on how to prepare videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica).
Activity Newest / Oldest
Mark from Animotica Team
Hi Manuel,
Thank you for contacting us! We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Please take a look at an article on how to prepare videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica).
Contact us via email if you have any further questions - support@animotica.com
Best regards,
Animotica Team