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Prepare feature still waiting


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Round Lake Railfan

I'm trying to use the "Prepare Videos for Animotica" feature for a project. I selected a group of clips to convert, but it's working so slowly that I'm not sure it's working, at all. It just says "Waiting..." next to all the files, and won't do anything else, no matter how long I wait for it. I've tried converting only one file at a time, and I get the same thing. Is there a glitch that needs to be fixed, or do I need to find some other editing program?

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Mark from Animotica Team

Greetings,

Thank you for reaching out to us! Please ensure that the files are located on a hard drive but not the cloud storage or a flash drive. If you still face this problem , please contact @ support@animotica.com to get further assistance.

Best regards,
Animotica Team