Nothing Opens When I Click "BUY"

Nicole Stark

I want to purchase Animotica Pro. When I click the "BUY" button in order to get the 20% promo price of 15.99 USD, I am not navigated to the Microsoft Store Purchase form like the FAQs section suggests should happen. Please assist ASAP, as I need the Pro version to export the project I was working on and I have a deadline.


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Mark B.


Please look at this article on what to do if you have trouble while purchasing the Pro version (support.mixilab.com/hc/en-us/articles/360041148972-I-have-a-problem-when-paying-for-Pro-version-How-to-fix-it-).

Also, please follow the instructions below:

Reset the Store Cache:
1. Select “Start”;
2. Search “wsreset“;
3. Run the “wsreset” command;
4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

Contact us if you have any further questions.

Best regards,
Animotica Team