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Nothing Opens When I Click "BUY"
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Nicole Stark |
I want to purchase Animotica Pro. When I click the "BUY" button in order to get the 20% promo price of 15.99 USD, I am not navigated to the Microsoft Store Purchase form like the FAQs section suggests should happen. Please assist ASAP, as I need the Pro version to export the project I was working on and I have a deadline.
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Paul Stewart
I have the same problem. Tried all the suggestions and still nothing
Mark from Animotica Team
Greetings,
Please look at this article on what to do if you have trouble while purchasing the Pro version (support.mixilab.com/hc/en-us/articles/360041148972-I-have-a-problem-when-paying-for-Pro-version-How-to-fix-it-).
Also, please follow the instructions below:
Reset the Store Cache:
1. Select “Start”;
2. Search “wsreset“;
3. Run the “wsreset” command;
4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.
Contact us if you have any further questions.
Best regards,
Animotica Team