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Not launching


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Tamsin James

I click the application to open it and it opens the start up screen for a few seconds then closes and does not open.

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Activity Newest / Oldest

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Mark B.

Merged with: Crash

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Hailey Schwartz

For a few months now, every time I go to open animotica it just shows the logo for a bit as if it's going to start up, and then immediately crashes. I even uninstalled it and reinstalled it on my pc and this still happens.


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POON

Having the same problem. I am on Windows 10 running Animotica v1.1.106.0.


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Mark B.

Merged with: Nie uruchamia się

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Piotr Margas

PO restarcie Systemu Windows 10 Aplikacja Anim,..Full version nie uruchamia się na komputerze.


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Mark B.

Merged with: App keeps crashing

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Charles Johnson

App crashes when I attempt to use the snapshot section and use the snapshot for next clip it processes that but when I move the clip into place it crashes every time and doesn't save it. I use this app daily for you tube so this is very upsetting. also have the paid version too......


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Ross Peters

Another user whose app suddenly stopped launching. Goes to splash screen, waits about a second, then closes without warning. Still works on my desktop PC, but my HP Spectre x360 will no longer run it.


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kaisla

Been using Animotica for a good while, but today it began crashing while trying to launch. Yesterday it worked just fine. I've tried all methods suggested on the forum but none have been successful in fixing the issue. I've paid for the pro version and enjoyed using it, so it'd be great if you could solve this issue soon.


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Mark B.

Merged with: App not launching

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kaisla

Anyone have any updates on this issue? Did anyone (somehow) get it to work? It was working just fine for me yesterday but started having this issue today, and have not found a single solution.


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R W

I have been trying to get a response from Animotica on this for many weeks, and I have given up an now use Canva.


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kaisla

Seems like I should start using another editor as well…


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Krishna Sumanth Alwala

App is not launching. Please fix it soon or refund the money


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Angela Birkman

Just today After the Update Yesterday the app continuously crashes. I have tried all the steps but none work.


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Mark B.

Merged with: Animotica Not Launching

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Eclipse Gaming - Roblox

I haven't been able to log in to Animotica because whenever I open it, It stays on the home screen and doesn't load. Either fix this or refund me for the Full Pro that I bought.


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Damion Smith

I have unistalled and reinstalled several time and the app just keeps crashing at boot. Help please! Thx!


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Mark B.

Merged with: App crashes at start

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Coffee Mage

Is there any plans to update this app, or should I ask for a refund...


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langliet

I also cannot get this app to function. I followed the instructions to update my computer, uninstall and reinstall the app itself...I purchased the full version and can only say this is very upsetting.


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Stephen Meinke

I've tried all the above steps. I can open any projects, the app or any clips. Very frustrated.


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Kara S

Animotica will not open. I have uninstalled and reinstalled the program several times, restarted the computer between uninstalls and reinstalls as well. Seems like an actual issue with the program with so many people posting about it. In addition to just clicking on the program to open it I've also tried the right click on various file types to attempt to open it. The logo comes up for a few seconds, and then vanishes. Occasionally it's still running in the task manager, but usually it's not.


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Heather McCormick

Animtocia will not open. I have uninstalled and reinstalled the program several times, cleared the cache and scrubbed my computer of any details of Animtocia so the install would be fresh. It still will not open.


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Mark B.

Merged with: Won't open

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Ninja Dave

Animotica does not load (same problem as reported here, start screen then closes) on my new PC running Win 10 Home, v20H2 os.build 19042.1110 which I purchased specifically for video editing (go figure!).

It continues to load on my old PC running Win 10 Pro v20H2 os.build 19042.867


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Dave Nicholas

App fails to open. tried the steps to fix and it still fails? I paid, do you offer refunds?


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Mark B.

Merged with: Not launching

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John O.

Just recently, Animotica has been sluggish and eventually began freezing on me. I have updated to current version 1.1.106.0 via Microsoft Store & still having the same issue. I am noticing numerous "Runtime Broker" in Task Manager's "Processess", popping up whenever Animotica begins to crash. I have resorted to using Task Manager to completely close out the program.


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Mark B.

Merged with: Animotica Freezes and Crashes - July 18th, 2021

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Mark B.

Merged with: Animotica crashes when opening a project.

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Connor MacLaren

Every time. Project wont open. Tried every way of opening it. All that time I put into it and I can't even open it.


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Laurel Noddin

I cannot open Animotica. I uninstalled and reinstalled and it still won't open. It used to crash intermittently but now it looks like it's going to open and then shuts down.


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Mark B.

Merged with: Crashing

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Mark B.

Hi,

Thank you for your reply! Could you tell us if this issue happens only while opening the application or opening an existing project? Does this issue happen with other applications installed from Microsoft Store?

We suggest taking a look at the article on fixing problems with apps from Microsoft Store ( support.microsoft.com/en-us/account-billing/fix-problems-with-apps-from-microsoft-store-93ed0bcf-9c12-3df6-6dda-92ec5d0415ac ).

We are looking forward to your reply.

Best regards,
Animotica Team


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Kimberly Fennell

I can't open the app at all. Everytime I click on it. It's non responsive then immediately closes. I've tried multiple times to open it without success


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Mark B.

Merged with: Can't open app

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Randall Pugh

I can not get the program to load anymore. When I go to start it, it only shows the splash screen but never opens.


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Mark B.

Merged with: Can not get the program to load

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Randall Pugh

I have tried to reset the app, and reinstall the app numerus times since I paid for it last year. Reinstalling it would work before but now it won't.


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Mark B.

Merged with: No quiere cargar Animotica

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Francis Javier Torres Hickey

tengo la versión PRO desde hace mas de 5 meses y hoy intente abrir el programa y no ha querido cargar


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Mark B.

Merged with: Animotica does not open

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Fer Caps

Nombre de la aplicación con errores: Votica.exe, versión: 1.0.0.0, marca de tiempo: 0x60be3bd6
Nombre del módulo con errores: KERNELBASE.dll, versión: 10.0.19041.1023, marca de tiempo: 0x924f9cdb
Código de excepción: 0x00001007
Desplazamiento de errores: 0x000000000010b39c
Identificador del proceso con errores: 0x1198
Hora de inicio de la aplicación con errores: 0x01d765c3cafc3190


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Tamsin James

I have completed the a recommended steps and still it opens just to the initial booting screen and then closes


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Mark B.

Merged with: The program does not load

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Francis Javier Torres Hickey

I try to load animotica and it does not open


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Mark B.

Merged with: Animotica stopped opening

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Guedes Luiz Guilherme

After the last Microsoft Windows Update


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Mark B.

Greetings,

Thank you for contacting Animotica Support Center! We are truly sorry for such a delayed answer. Please, be sure that you are running the latest versions of Windows 10 (ver. 2004) and Animotica (ver.1.1.105.0). Please look at an article on finding out what version of Windows 10 you are currently running (support.microsoft.com/en-us/windows/which-version-of-windows-operating-system-am-i-running-628bec99-476a-2c13-5296-9dd081cdd808).

Furthermore, we suggest going to the setting of Animotica on your personal device and check if all of the permissions are turned on. Also, please check where the folder with your projects is located. The projects are supposed to be located in the next folder on your computer - C: Users {PC Name] Documents Animotica Projects (You would have to insert the actual PC name instead of the {PC Name} string).
Also, we suggest going to the Animotica settings on your device and resetting the application settings.

If resetting does not help, follow the next instructions:
1) Uninstall the application;
2) Go to the next folder on your personal device: C: Users USER AppData Local Packages 24711Mixilab.Animotica_c39s816dkej80Settings (You would have to insert the actual PC name instead of the {USER} string). Please delete all of the files in this folder;
3) Reboot your device;
4) Install Animotica back.

Contact us if you need any further assistance.

Best regards,
Animotica Team


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Steeve Roy

Using this solution doesn't solve the problem. I'm running Windows 10 21h2 update. Since, it fail starting...


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Stephen Meinke

I've tried all the solutions above. Nothing is working.