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No sound


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Виктория Лебедева

Hello.
I was working on video clip. Videos were with sound, plus I added some sounds that Animotica was offering. After creating the video only Animotica's sounds were saved, all the rest muted. Please, tell me how it can be fixed

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Mark B.

We suggest using different audio codecs (ACC or FLAC) when you save your video project. That should resolve the matter with the sound in your video. ​Please see the attachment.

We recommend using the Prepare Videos For Animotica tool that also can help to eliminate this issue. Please take a look at the article on how to prepare videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica).

Contact us via email if you need any further assistance - support@animotica.com.

Best of luck,
Animotica Team