Error at the end of image stablization rendering for multiple files and attempts. Possible file size issue? They are large files I'm trying to fix.
26-03-2022 -
Activity
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Mark from Animotica Team
Merged with:
Error appears while EXPORTING stabilized video
M
Mark Bhal
Errors and bugs regarding exporting stabilized videos started 2 years ago. And then now the errors keeps on appearing again. Did every tips they have provided but nothing worked. I even upgrade my computer memory but I think the app is really has the error not the users.
Thank you for contacting Animotica Support Center! Please accept our genuine apologies for such a delayed answer. Our team is from Ukraine. Our city is now under Russian invasion, so there was a long delay in replies. We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Please take a look at an article on how to prepare videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica).
Activity Newest / Oldest
Mark from Animotica Team
Merged with: Error appears while EXPORTING stabilized video
Mark Bhal
Errors and bugs regarding exporting stabilized videos started 2 years ago. And then now the errors keeps on appearing again. Did every tips they have provided but nothing worked. I even upgrade my computer memory but I think the app is really has the error not the users.
Mark from Animotica Team
Hi Nolan,
Thank you for contacting Animotica Support Center! Please accept our genuine apologies for such a delayed answer. Our team is from Ukraine. Our city is now under Russian invasion, so there was a long delay in replies. We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Please take a look at an article on how to prepare videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica).
Contact us if you have any further questions.
Best regards,
Animotica Team