I'm having trouble buying animotica pro cause every time I press "activate pro" it asks me for a code. I don't know what the code is. Is there any other way to buy it?
13-05-2021 -
Activity
Newest / Oldest
Kris W
Whenever I click buy nothing happens. If I spam click then a popup appears for a quarter of a second then disappears, before im able to do anything.
I have uninstalled and reinstalled, used "wsreset", and nothing has worked. Please just make a way to buy the full version online....
I've already talked to someone at this help center and I explained I wanted to put my Animotica Pro on my laptop as well. He told me to sign in Microsoft and get the info through them. Nothing there. When I bought Pro, I paid directly to Animotica. I'm very sorry that I can't find the proper paperwork...It's been a heck of a month. Can you find out something for me please ? Thank you, Jeff Lyons
i could not buy the light subscription i pay for it by paypal and then it askes me for a billing address and it askes for a America address but i live somewhere else and cant change it to the place i live
Activity Newest / Oldest
Kris W
Whenever I click buy nothing happens. If I spam click then a popup appears for a quarter of a second then disappears, before im able to do anything.
I have uninstalled and reinstalled, used "wsreset", and nothing has worked. Please just make a way to buy the full version online....
Mark from Animotica Team
Merged with: I want to buy pro version
Safetywards
please help me
Mark from Animotica Team
Merged with: Not able to pay
Jeffrey V.
I've already talked to someone at this help center and I explained I wanted to put my Animotica Pro on my laptop as well. He told me to sign in Microsoft and get the info through them. Nothing there. When I bought Pro, I paid directly to Animotica. I'm very sorry that I can't find the proper paperwork...It's been a heck of a month. Can you find out something for me please ? Thank you, Jeff Lyons
Mark from Animotica Team
Merged with: Paid for Pro, can't get it on 2nd device
Paul Stewart
I pushed the button but no form pops up and it just brings me to the FAQ on buying. What to do?
Mark from Animotica Team
Merged with: Cant buy the full app
mw.dk
can't buy. microsoftstore or your app fails
Mark from Animotica Team
Merged with: Light- and pro version buy
josh mayer
i could not buy the light subscription i pay for it by paypal and then it askes me for a billing address and it askes for a America address but i live somewhere else and cant change it to the place i live
thelaxboxfl
Hello, when I try to pay for the pro license a pop up flashes and then disappears. I am not able to proceed with purchasing the upgraded option.
Mark from Animotica Team
Merged with: Cannot upgrade to pro license
Mark from Animotica Team
Greetings,
Thank you for contacting Animotica Support Center! Please look at this article on what to do if you have trouble while purchasing the Pro version (support.mixilab.com/hc/en-us/articles/360041148972-I-have-a-problem-when-paying-for-Pro-version-How-to-fix-it-).
Also, please follow these instructions in this order:
Reset the Store Cache:
1. Select “Start”;
2. Search “wsreset“;
3. Run the “wsreset” command;
Contact us if you need any further assistance @ support@animotica.com.
Best regards,
Animotica Team
Peng Hui Yuen
When I click the Buy button, it does not pop out anything.
Mark from Animotica Team
Merged with: Cannot pay light version