I was editing my video yesterday, and today when I tried to open it, it says that the video is corrupt. I have the pro version and I do not understand why this happened.
13-04-2021 -
Activity
Newest / Oldest
KristisCabana
Ugh I never had this happen and it just did it now and none of anyone's suggestions are helping. Well. There goes 3 hours of editing.
I had this problem, followed the link and doing that didnt work. I had moved all my mp4s from the folder I used when making it to another, when I put them all back in the original folder it just opened no problem.
support.mixilab.com/hc/en-us/articles/360034960732-How-to-recover-a-damaged-or-lost-Animotica-project-) I fixed it with this! Also try to turn off your computer before trying again! Hope this helps
Activity Newest / Oldest
KristisCabana
Ugh I never had this happen and it just did it now and none of anyone's suggestions are helping. Well. There goes 3 hours of editing.
Lindsey Walters
I had this problem, followed the link and doing that didnt work. I had moved all my mp4s from the folder I used when making it to another, when I put them all back in the original folder it just opened no problem.
Ramon Gomez
I have the same issue and solution is not working, please advise.
Sofia Restovic Berckemeyer
support.mixilab.com/hc/en-us/articles/360034960732-How-to-recover-a-damaged-or-lost-Animotica-project-) I fixed it with this! Also try to turn off your computer before trying again! Hope this helps
Ramon Gomez
Tried as I saw this option prior, Any other ideas? Even the autosave file from 3 days ago, corrupt, but wasn't when i started it to add to the file.
Mark from Animotica Team
Hi Sofia,
Thank you for contacting us! We are genuinely sorry for such a delayed answer. Please take a look at the article on how to recover a damaged project (support.mixilab.com/hc/en-us/articles/360034960732-How-to-recover-a-damaged-or-lost-Animotica-project-).
Contact us via email if you need any further assistance - support@animotica.com.
Best regards,
Animotica Team
Sofiaa
Thank you so much!!
Ryan Barker
Try xing out and reloading it... it happens to mine a lot.
Sofiaa
Thanks!