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IM Your Blueberry Pie |
Hi Animotica. I've been using this video editor for months now. But this problem never happen. I try export my video and this appear. 'The sample allocator is currently empty, due to outstanding requests.(0xC00D4A3E)'. So what should I do to fix this? Please help me...
Activity Newest / Oldest
krishna kulkarni
can't export video
Juan Noel Garcia
just help please asap
Mark from Animotica Team
Merged with: The system can not find the file
Ramon Gomez
When I clip (trim a video) or split a video, the audio gets eliminated from the editing process. Can't continue without some audio cues.
Mark from Animotica Team
Merged with: Audio Disappears
Jud
I finished editing my 33 minute video, clicked Export Video, waited 20 minutes while it rendered, and then got two error messages, "The handle with which this oplock was associated has been closed. The oplock is now broken. Exception from HRESULT: 0x80070323).
Please god tell me I'm able to export this after 50 hours of work...
Mark from Animotica Team
Merged with: Failed Export
Olorundamilola Okemeta
Hello. I am currently working on a school project and I did pay for the PRO version of the app but still wasn't allowed to export my files. How do I go about this? This is quite urgent. Kindly, get back to me as soon as possible. Thank you.
Mark from Animotica Team
Merged with: COULDN NOT EXPORT MY FILES
Mark from Animotica Team
Greetings,
Thank you for your feedback! Here are a couple of instructions that should help to solve the issue you have using Animotica:
1. We suggest looking at an article on fixing the issue when you cannot save your project (support.mixilab.com/hc/en-us/articles/360029070832-I-can-t-save-my-project-how-to-fix-it-).
2. Also, try to use the "Prepare your video for Animotica" tool to convert your video to a compatible format with Animotica. Then you will need to start a new project using a "prepared" video and save your video again. Take a look at an article on how to prepare videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica).
3. If these instructions do not help, we kindly ask you to collect your Animotica project's video files and upload them to cloud storage such as Google Drive, DropBox, MEGA and send u a link to access these files. This will help us figure out the solution to the issue you have been experiencing while using our app. Please take a look at an article on how to collect files to share Animotica projects (support.mixilab.com/hc/en-us/articles/360033595951-How-to-Collect-Files-to-Share-Animotica-Projects).
Contact us if you need any further assistance @ support@animotica.com.
Kind regards,
Animotica Team
TE Flo
Mark from Animotica Team
Merged with: When exporting is says error
TE Flo