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Black screen


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Lars Ravneberg

Hi, ive exported my work and tried to watch in on several movieplayers, but suddenly in the movie the screen turns black, the sound keeps playing but the image is black.

What to do?

A

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Mark B.

Merged with: Playback not working

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x K E N E K U x

when watching my video inside of animotica whilst editing the preview is not displaying, instead it is just a blank screen. i shut sown the app and restarted my machine multiple times but to no avail


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Mark B.

Greetings,

Thank you for contacting us! Please look at the article on what to do if you cannot add videos to Animotica since the steps described there can help remedy the situation (support.mixilab.com/hc/en-us/articles/900004312246).

Also, we recommend going to the application settings and then look for the Performance section. Then, you should look for the Performance section and try different options there. This should help with the no preview while editing issue.