Voters 2
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Audio and video not syncing up
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Sarah Brian |
My audio and video are having issues matching up. I did research on how to fix it and nothing has worked. The article that you guys published says to go into the settings but the features it said to click on didn't exist.
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Mark from Animotica Team
Hi,
Thank you for contacting Animotica Support Center! We suggest using the Prepare Videos For Animotica tool before adding the videos to your project. It helps to convert the video files to compatible formats with Animotica. Please take a look at an article on how to prepare videos for Animotica (support.mixilab.com/hc/en-us/articles/360039607991-How-To-Prepare-Videos-For-Animotica).
Contact us if you have any further questions.
Best regards,
Animotica Team
KristisCabana
This does not fix the issue.