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Animotica is not downloading


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Veronica Morris

It's doesn't stop downloading, it just keeps downloading and ever so often it says almost ready... This was yesterday, today it's not letting me do anything at all...

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Mark B.

Greetings,

Thank you for contacting us! Please follow the following instructions:

1. Run Windows App Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

2. Reset Windows Store through Command Prompt
Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

Contact us if you need any further assistance.

Best regards,
Animotica Team